Monthly Archive for April 2010

Speeding up your webpages – Part 2

In our 1st article on this subject ( how to squeeze some extra speed from your page ) we looked at some of the things that anyone can do to reduce the size of your web pages and speed up the visitors experience.  This included removing unwanted spaces in the html, css files and optimising images [...]

Customer Service – How not to do it

I thought that for this article I would tell you a story about customer service and how not to do it. Here in the UK there is a mobile phone company that insists that if you want to end your service at the end of your contract that  you ring them and give them 30 [...]

Webpage speed – how to squeeze some extra speed from your page

The recent Google announcement that they were officially adding a new signal to their search ranking algorithms to take account of site speed (Google blog) prompted me to write these few tips about getting your page to load as quickly as possible. There are many things you can do to speed up a page, these [...]