Monthly Archive for June 2010

Customer Service – How to do it

You may have seen my recent post about customer service and how not to do it, this time I thought I’d give you some examples of good customer service from my recent experiences. The most recent one was when I had a day on the Norfolk Broads, typically it had been warm and sunny until [...]

How to build a good business website

Building a website, and keeping it up to date, that has a professional look and works well can help your company generate interest in its products and services and hopefully, either directly or indirectly, increase sales. On the other hand, a poorly designed website can harm your business by putting people off by presenting a bad impression of the business [...]

Why does my site not rank well in the search engines?

Many webmasters work hard to build sites and it can be very frustrating when not all the site is read and indexed by the search engines and those pages that are read do not feature well in the results.  The initial thought is often “why in my site not appearing” usually followed by “my site [...]