Last updated on May 3rd, 2024 at 08:39 pm
In our 1st article on this subject ( how to squeeze some extra speed from your page ) we looked at some of the things that anyone can do to reduce the size of your web pages and speed up the visitors experience. This included removing unwanted spaces in the html, css files and optimising images and were things that almost anyone can do. Continue reading
Last updated on March 31st, 2016 at 12:41 pm
I thought that for this article I would tell you a story about customer service and how not to do it.
Here in the UK there is a mobile phone company that insists that if you want to end your service at the end of your contract that you ring them and give them 30 days notice. The only problem with this system is that the call centre that you end up talking to is based overseas and the operators often speak with a strong accent.
So the story starts… An email is sent to the mobile phone company asking for a MAC (the code needed to transfer your phone number to a different network) in Mid January explaining that making private phone calls at work is not allowed and that there is a problem understanding heavy accents. A email response came back saying that I had to ring the company so a further email was sent saying that I was not able to due to restrictions at work. Eventually a MAC was issued and there you might think the story ends. Continue reading
Last updated on May 3rd, 2024 at 08:38 pm
The recent Google announcement that they were officially adding a new signal to their search ranking algorithms to take account of site speed (Google blog) prompted me to write these few tips about getting your page to load as quickly as possible.
There are many things you can do to speed up a page, these range from the purely technical that you may or may not be able to implement through to much more simple options. Continue reading
Last updated on May 3rd, 2024 at 08:36 pm
Do I need an first aid kit in the office?
First aid cover in the workplace is a legal requirement here in the UK. The Health and Safety Executive (HSE) introduced a new set of regulations which came into force on 1 October 2009 and the simple answer is that even offices with less than 5 employees need a trained first aider and a first aid kit. You should also remember that there needs to be a first aider available when ever people are at work so if you have an office that covers two or more shifts you are legally obliged to have at least one first aider for each shift. Continue reading
Last updated on May 1st, 2024 at 03:37 pm
Many business people spend a lot of time driving, whether it’s visiting clients or delivering goods. The cost of fuel seems to be increasing all the time, caused by high taxes in the UK, demand for oil from the developing countries and political troubles around the world. This means that fuel costs are an increasingly large part of a businesses expenditure. Continue reading